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The following information is provided by Student Accessibility Services (SAS).

SAS Contact Info: or 407-823-2371
SAS Website:
SAS Website Info for Faculty:

Faculty feedback is essential to the equal access process. When concerns exist, professors need not facilitate a listed accommodation simply because it is on the Course Accessibility Letter from SAS. If a professor feels that an accommodation may not be appropriate for a course, the professor should contact SAS in a timely manner to discuss.

Professors must not deny or intentionally fail to act on any Course Accessibility Letter (CAL) accommodation without consulting with SAS first.

Many students come to SAS based on a referral from a professor. If the student mentions specific academic concerns, such as needing more time for exams or challenges with concentration, let them know about SAS and our resources. If unsure if SAS is the right place, you can also mention CAPS and SARC or other options based on circumstance.

When referring to SAS, we recommend saying something along the lines of “SAS will determine if any accommodations are reasonable for you.” It is critical to not promise upfront that you will facilitate certain accommodations upon SAS approval. Many students who come to SAS do not have disabilities or they request accommodations that are not reasonable to their situation. Advance promises can create significant problems.

Knights Access Instructor is an online portal for UCF professors. Use this optional portal tool to view and provide information regarding accommodations for students.

The initial email with a CAL serves as a “for your information” notice. A professor may choose to initiate contact with the student but such outreach is not required. It is fine to wait for the student or SAS to contact the professor when an accommodation will be used.

Each accommodation listed on the CAL is a way to create equal access. The institutional goal is access, not applying a specific accommodation. Accommodations are necessary as a response to the limitations of the course design rather than the limitations of the student. However, if an accommodation would fundamentally alter the course experience, then other accommodations or access options need to be considered when practical.

Many accommodations on the CAL are reasonable under most any circumstance. Some accommodations on the CAL require discussion with faculty to determine reasonableness.

Students connected with SAS can request CALs with accommodation information to be sent to professors at any time. However, faculty and SAS reserve the right to require reasonable notice to coordinate accommodations.

The core purpose is to remove academic barriers in the classroom environment because disabled students must be able to:

  • Engage in the same activities;
  • Access the same information; and
  • Enjoy the same services and benefits as a student without a disability.

It is vital that these outcomes occur at the same time that any other student is participating in an activity or has access to shared information.

Students are informed they must notify course instructors of the intent to use extra time for any online test or quiz at least two days prior to each assessment. Professors may choose to proactively program the extra time before receiving student notification or may choose to wait for the student to make a formal request.

Instructions on how to extend time for tests and quizzes can be found at:

More information on how to add accommodations to Honorlock can be found at:

Any audio/video content posted or streamed online will need to be captioned to provide access to Deaf or Hard of Hearing. Access is achieved when content is simultaneously accessible and available for all students. SAS works with the Center for Distributed Learning (CDL) to coordinate course content accessibility. The action needed by the professor will be dictated by how the online delivery method is designed plus the student’s specific situation. SAS or CDL will contact professors, based on course modality, to explore options.

Beyond an accommodation, CDL offers proactive captioning as a resource. More details can be found here:

The technology listed within the following link includes resources available to students:

Read & Write, Sonocent and Glean referenced within the link are available to any student without the student being connected with SAS. To use other technology, students must be connected with SAS.